Support at Home

DXC Care Services connects Microsoft Dynamics 365 directly to Services Australia’s Support at Home APIs. Budget checks, funding claims, invoice submission, payments, and reconciliation — all inside D365, secured by PRODA, with a complete audit trail.

How it works

Check funding position
        ↓
Raise the funding claim
        ↓
Get paid and reconcile
        ↓
Verify the loop is closed

Follow the four pages in order for the complete walkthrough.

The walkthrough

	Page	What you’ll see
1	Your Funding Position	Pull the care recipient’s budget, drill into entitlements, check the account summary
2	Creating the Funding Claim	Open the funding claim form, submit the invoice, watch the claim come to life
3	Getting Paid	Create the payment statement, generate the journal, run the reconciliation
4	Closing the Loop	Re-run budget and account summary to confirm Services Australia agrees

What’s covered

Capability	Where
Care recipient budget periods and available balance	Your Funding Position
Entitlement breakdown — core support, oxygen, enteral feeding	Your Funding Position
Provider account summary	Your Funding Position
Funding claim form and invoice submission	Creating the Funding Claim
Support at Home claim creation and status	Creating the Funding Claim
Funding payment statement	Getting Paid
Funding journal generation and posting	Getting Paid
Funding reconciliation	Getting Paid
End-to-end verification	Closing the Loop

Start the walkthrough →